Returns & Exchanges

At AALL & Create, we want you to be completely satisfied with your creative supplies. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging and include a copy of your invoice or the Return Authorization note inside.

• 3.
  Ship the Items

  Affix the provided return label or address the package to our returns warehouse, ensuring you use a trackable shipping service for peace of mind.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.